Privacy Policy
Last Updated: December 28, 2024
Your privacy is important to us. This Privacy Policy explains how ThePhDCoaches (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services (“Services”).
1. Information We Collect
1.1 Personal Information You Provide
- Account Registration: When you create an account, we may collect your name, email address, billing information, and other details you provide.
- Communications: If you contact us directly (e.g., via email or phone), we may collect additional information such as your phone number, the content of your communication, and any attachments you may provide.
1.2 Information Collected Automatically
- Usage Data: We may collect information about your use of the Services, such as the pages you visit, the time and date of your visits, and the links you click.
- Device Data: We may collect information about the device you use to access our Services, including your IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process payments and send account or transaction-related information.
- Communicate with you regarding updates, offers, or promotions.
- Analyze usage trends to enhance user experience.
- Comply with legal requirements and enforce our Terms of Use.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors that assist with various business operations, such as payment processing and data analytics.
- Legal and Compliance: Government or law enforcement agencies if required by law or necessary to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
5. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or delete your personal information.
- Object to certain data processing activities.
To exercise these rights, please contact us at project@thephdcoaches.com.
6. Security
We take reasonable steps to protect your personal information; however, no method of transmission over the internet or electronic storage is completely secure. Please use caution when transmitting personal data.
7. International Data Transfers
If you are located outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ from those in your country.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we may have collected such information, please contact us to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions about this Privacy Policy, please reach out to us:
Cancellation and Refund Policy
We understand that plans can change. Please review our cancellation and refund terms:
- Consultation Services: If you need to cancel or reschedule your consultation, notify us at least 24 hours in advance to receive a full refund or reschedule at no additional cost. Cancellations made less than 24 hours before the session may not be eligible for a refund.
- Digital Products: All sales for digital products (e.g., courses, templates) are final once the product has been accessed or downloaded.
For questions or concerns, please contact us at project@thephdcoaches.com.
Shipping and Delivery
- Digital Products: Digital products (e.g., templates, e-courses) are delivered instantly via email or through a secure download link after purchase.
- Physical Products (if applicable): Shipping costs and estimated delivery times will be clearly stated at checkout. Tracking information will be provided via email upon dispatch.
For inquiries about shipping or delivery, please email project@thephdcoaches.com.
